In this video, Zak Daud emphasises the importance of having the right support infrastructure in place for a successful business. Eazi-Business offers a range of products, including mobile apps, websites, SEO, eCommerce, and other digital marketing solutions, and provides support via email, telephone, Zoom, and live chat. They also hold free live partner sessions and record them for later access in their online academy. In addition, they offer expert design and build services for apps and websites.